WaldoCamps: Help

Have a question about the Waldo service or want to bring Waldo to your child's camp? Email one of my friendly human teammates any time at campsupport@waldophotos.com

 

Featured How-Tos

Enroll in Waldo

Enrolling in Waldo is as easy as 1-2-3. To get started, text your camp's Join Code to 735-343 or click on your camp's Waldo link. (Don't have it? Check with your camp administrator.)

Change/update a selfie

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Did Waldo request a new selfie or do you want to update the one you provided? Check out our Selfie Tips here to make sure your camper's selfie game is on point. 

 
 

Frequently Asked Questions

Who’s Waldo?

A photo-finding phenom who uses facial recognition to find all your camper’s photos in the camp album and then delivers them to you via text message.
 

How does Waldo work?

You submit a photo of your camper’s face and enroll in the service. Waldo does the rest - matching that photo to all the pictures in your camp album and sending you all YOUR camper’s pics.
 

How do I sign up?

Text your camp's Join Code to 735-343.
 

Will I get to see all the camp photos in addition to the ones of my camper?

Yes you will. When you download the free Waldo app, you can toggle between “My Photos” and “All Photos”. To see all the camp photos, just click on All Photos and scroll to your heart’s desire.
 

Can I easily share all the photos with my family?

Great news for you. The Waldo app allows you to invite up to 5 family members to your camper’s photo stream. That means they can get the same photo alerts and see all your camper’s photos, too.
 

Will Waldo share my camper’s photo or matched photos with the world?

No way! Waldo respects your privacy! Your photos will only be accessible by you. (And you had to enter your camp album code and a pin code verification to even access the photos.) It’s up to you whether you want to share your photos with the world.
 

Can I order prints?

Yep! You can order prints from the Waldo app.